Fast Shipping
mariomall.com processes your order as soon as possible. Over 98% orders can be processed and shipped within 1 business day.
- For EMS SpeedPost, over 90% packages can be arrived in 3 to 8 business days *
- For Registered Airmail, over 90% packages can be arrived in 4 to 15 business days *
* However, no one can guarantee the exact shipping time because it can be affected by many factors. If you cannot get your package in 30 business days, please kindly let us know.
Damage via Postal
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know.
If you have already accepted delivery and then find shipping damage, please contact us within 3 days after the item(s) arrived. Do not throw away any packing materials and contact us immediately. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a damage via postal, we will send you new item(s) or have your money back. We will afford the cost of resending.
Factory Defect
mariomall.com is the only online shop that offers factory warranty. If you have received your products with factory defect, please contact us within 3 days after the item(s) arrived. The product(s) must be in new and unused condition and in its original package. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a factory defect, we will send you new item(s) or have your money back. We will afford the cost of resending.
The above terms subject to our final decision. Thank you for being part of the mariomall.com community.